Help recovering password

Discussion in 'Forum Help / Site News' started by bbrttemp, Jan 7, 2016.

  1. bbrttemp

    bbrttemp Member

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    I recently replaced my laptop (two actually) and installed Win10 however in the process had to reinstall my password software and lost all my passwords. I have a password for this site and sent in the request to update my password. However for what ever reason the email that I was suppose to receive to update my password has never arrived.

    Can someone help?

    My login name is BBRT. My email address is [email protected]. I set up a temp password login in credentials in order to get this far (temp is bbrttemp). I would like to use my old login in info but for whatever reason have not received the email confirmation regarding the password change etc.
     
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  2. Madman

    Madman Administrator
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    No worries, I can help you out.

    Your old account has a b*****y.com email address if that helps things out.

    I'll send you a PM to your new account with a new password for your old account.
     
  3. BBRT

    BBRT Member

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    Thanks wow! the old account was created a number of years ago. Heck did not even know I had a login back then. Many thanks. This upgrade to new Lenovo ultrabooks plus moving to Win10 has really given me a big headache and my I.T. support is off on sick leave! Ugh!
     
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  4. Madman

    Madman Administrator
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    Just make sure you update your email address if it's out of date.

    If the system screams at you for a duplicate email address with your new account, just let me know and I'll edit things around for you.
     

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