I recently replaced my laptop (two actually) and installed Win10 however in the process had to reinstall my password software and lost all my passwords. I have a password for this site and sent in the request to update my password. However for what ever reason the email that I was suppose to receive to update my password has never arrived. Can someone help? My login name is BBRT. My email address is [email protected]. I set up a temp password login in credentials in order to get this far (temp is bbrttemp). I would like to use my old login in info but for whatever reason have not received the email confirmation regarding the password change etc.